1. Eligibility

1.1 This refund policy applies to all digital products purchased through our website.

1.2 To be eligible for a refund, you must provide proof of the purchase and demonstrate that the product is defective, not as described.

2. Refund Requests

2.1 Refund requests must be submitted within 5 days from the date of purchase.

2.2 All refund requests must be made in writing and sent through the email. Please provide the following information:

• Order number [order ID]
• Reason for requesting the refund
• Description of the issue or problem encountered

3. Non-Refundable Cases

3.1 Refunds will not be provided in the following cases:

• If the refund request is made after the specified timeframe mentioned in section 2.1.
• If the issue is a matter of negligence.
• If the buyer did not review the product description carefully before making a purchase.
• If the issue is a matter of personal preference or change of mind.
• If some fraudulent behavior has been spotted in the customer's actions.

 4. Refund Process

4.1 Once we receive and review your refund request, we will assess its eligibility based on the criteria mentioned in section 1.2.

4.2 If the refund is approved, we will issue a refund within 20 days or more using the same payment method used for the original purchase. Please note that certain payment processors may take longer to process refunds.

4.3 If the refund request is denied, we will provide an explanation of the reason for denial.